I am a musician with a regular Monday night gig at Micelis in Matlacha. I depend on my hearing aids to get me through each night. I had an emergency on a Thursday, my left hearing aid went out. Panicking, I contacted Hear USA, the company that took over Charlotte Medical where I had purchased my aids. They checked my hearing aid and told me it was my ear that was bad. Scared me. I called Miricle Ear and explained my urgency, and the gave me an appointment for the following Tuesday. Also contacted Hearing Center of Charlotte County. Same story they didn't seem To care about my EMERGENCY either. I called Scott at Courtesy Hearing. He was about to close. When I explained my situation, he told me to come on in. He left a customer her was working on to check my aid. He told me it was a bad microphone, and to wait until he finished his customer. He fitted me with a new pair of Widex aids that he let me wear to use on my gig, while he sent mine in. This man put my problem before money or his time. He had nothing vested in me, yet he helped me out of my Emergency. I bought a new pair of top of the line Widex's as a result of his kindness. Got my old set as back ups now. THANK YOU COURTESY HEARING, AND THANK YOU WIDEX FOR YOUR HELP. I WILL BE A REGULAR CUSTOMER OF COURTESY HEARING.